Amanda is a clinical psychologist and organisational consultant specialising in sustainable wellbeing and performance, culture, and guest experience psychology. She founded The Hospitality Wellbeing Studio to help hotels, wellness and travel brands improve retention, service consistency, and guest satisfaction through evidence‑based, human‑centred strategy using the HEART SENSE Framework™.
 

With a strong background in organisational wellbeing, mental health, burnout, sleep health, and staff support across high‑pressure environments, Amanda brings a practical understanding of what drives and undermines performance on the floor. Her work focuses on building resilient teams, emotionally intelligent service cultures, and psychologically informed guest experiences that translate into loyalty, reputation, and revenue growth.
 

She also supports brands with strategic storytelling and content creation, helping hotels and travel brands communicate their experience, values, and wellbeing philosophy in a way that strengthens brand identity and drives commercial impact.